Vice President of Colocation Product Management
CenturyLink recently was a premier sponsor of the Gartner Data Center, Infrastructure and Operations Management Conference. The conference provided an excellent opportunity for industry leaders to learn and exchange ideas.
I had the pleasure of hosting the Centurylink panel session, attended by over 185 people. Our panelists shared interesting insight into the effect new technology decisions have made to their business goals. I would like to thank Paris Georgallis, Senior Vice President, RMS, Sriram Sitaraman, Director, Synopsys and Lee Kirby, CTO, Uptime Institute for their participation and insight.
Here are some key takeaways from the panel event:
- RMS discussed their decision to broaden their target market by expanding their offering into a SaaS model and implementing a cloud version of their tool called RMSONE. They are looking forward to the ability to more quickly integrate product upgrades and enhancements and to be able to provide the scale required for peak activities and timeframes.
- Synopsys spoke about the challenges of integrating multiple companies through multiple acquisitions. Bringing on so many different firms provided an IT nightmare and inefficiencies for Synopsys due to the fact that each acquired company had their own systems, processes and procedures. Sriram spoke about their solution to implement a private cloud solution which acts as a portal for all the disparate systems and now provides the ability for a collaborative environment while still maintaining individual technology requirements.
- Uptime Institute discussed what should be required of the provider you partner with, and the need to authenticate the ability for data center and colocation provider partners to really ensure they are delivering 100% uptime. Uptime Institute provides that audit for you through their Tier 1 – Tier IV design, build and operational sustainability accreditations. For the on-going operations of the data center, Uptime has the M&O Certification program. At the Gartner Event it was announced that CenturyLink has made the commitment to certify all 57 data centers globally with the Uptime M&O stamp of approval.
It’s such an interesting time to be providing IT services. A recent study stated 71% of 1700 CEO’s see technology as the number one factor to drive company success; it really puts the CIO in the spotlight to showcase innovation to help grow the business.
As an IT outsource provider it is imperative that we deliver above and beyond expectations. We understand our customer’s reputations, brand and success rely on the service being always available and at a price point that provides a clear ROI.
Click here to view the panel in its entirety.