We’ve all had those moments: A time when we take a hard look at ourselves and we suddenly see ourselves in a new light – as others see us – and it doesn’t match up with our ideal vision.
Have you taken a hard look at your IT department? From an outsider’s perspective? Maybe from your CIO’s eyes? When we talk to our customers, we are starting to hear more complaints from the forward-looking CIOs. They go something like this: “I need my IT staff to stop thinking about keeping the lights on and computers running and instead figuring out how they can help advance our top line goals….or impact bottom-line.”