In our last post, we talked about how network management has become an attractive option for IT. With support and maintenance of network infrastructure costing enterprises significant time and money, IT departments increasingly are considering using third-party providers for these services. These IT departments are seeing benefits such as improved operational performance and better allocation of internal IT resources. CenturyLink surveyed more than 1,000 IT decision-makers across a broad range of industries and locations in the U.S. to gain insight into their network management preferences.
There are many factors to consider when choosing a managed network provider. The most popular among the organizations polled was for the provider to proactively resolve issues.
The benefits that come with using a third-party provider for network services abound. Among current users polled, the most popular expected benefit is that the provider would free up staff time.
For those enterprises that have made the switch to managed network providers, the reasons for doing so vary, but the most common is for the expert perspective a third-party provider brings.
Have you considered or outsourced your network management to a provider? What benefits have you seen? What other drivers do you see for using a network management system?