Tag Archives: mobility

Mindy Powers

Are You Ready for Interop 2012?

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Reservations have been made and plans for networking are being finalized. But the real question is: have you downloaded CenturyLink’s “get pumped for Interop” playlist?

As we get ready to make the trek to Las Vegas for Interop, we suggest getting familiar with the hot topics and sessions at the event. What can you expect?

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Mindy Powers

Weathering the Storm: Can Banks Regain Customer Trust?

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This is the third installment of a three-part series on banking industry trends.

In the last few months, we’ve talked about some key trends impacting banks and their customers. Overwhelmingly, consumers are demanding better access to their bank accounts and at the same time, banks are struggling with increasing security risks. By upgrading their infrastructures, banks are meeting customer demands with new features like text alerts and mobile deposits while providing better security. It’s clear that consumers are driving big changes in banking and it’s exciting to see what’s next.

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Jeff Waters

Got WiFi? User Expectations Drive New Challenges

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Our wireless devices appear to be multiplying. It used to be we couldn’t leave home without our smart phones. But now? Now it’s a bit out of control. Not only do we have our phones, but how many of us find ourselves toting our laptops and tablets everywhere we go? That’s three devices per person.

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Cindy Humphrey

We’ve Been Compromised! Banks Struggle to Fight Fraud

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This is the second installment of a three-part series on banking industry trends.

Information security is a hot button for all businesses. But for banks, it is particularly critical due to the nature of the information they have as well as increasing compliance regulations. As part of our ongoing series on the US banking industry, we are taking an in-depth look at the security profile of banks in America and what they are doing to protect personal information. Continue reading

Cindy Humphrey

Banking in Bed

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It’s pretty clear that banking as we know it is changing. Rapidly. With the Occupy Wall Street movement and the recent Bank Transfer Day initiative, banks are coming to terms with the fact that the old way of doing business simply won’t work.

This represents an opportunity for banks to take a hard look at their businesses and to figure out what they can offer their customers to provide a superior customer experience.

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Jeff Waters

Controlled Chaos: Oxymoron or the Future of Enterprise Mobility?

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Employees can be demanding. They want to be able to access all their favorite applications from any device, anywhere, and it’s hard to deny this request when it’s actually making someone more productive. But what is the norm? All too often, only email is approved for use on nontraditional corporate devices, which puts significant limits on true mobility.

Take sales reps as an example. Imagine what they could do if they could access their CRM and ordering systems while at a customer visit – faster quotes, faster order placement and faster service or product delivery. Seems like the way to become a well-oiled, customer-centric machine.

But put this scenario in front of IT managers and notice the fear in their eyes. Far from utopia, it represents pure chaos and risk. Visions of issues start running through their heads:

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